Potentiel Conseil | Privacy Policy

Potentiel Conseil is committed to protecting the privacy of individuals who visit our online platform or use our services. This privacy policy explains how we collect, use, disclose, and safeguard your information when you visit our site or engage with our services.

We collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our services, when you participate in activities on our online platform, or otherwise when you contact us. The personal information that we collect depends on the context of your interactions with us and our online platform, the choices you make, and the services you use. This may include contact details such as your name, professional information, educational background, skills, career history, assessment results from aptitude tests or psychometric evaluations, and any other information you provide relevant to our human resources consulting and professional development services.

We also collect certain information automatically when you visit, use, or navigate our online platform. This information does not reveal your specific identity but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our site, and other technical information. This information is primarily needed to maintain the security and operation of our online platform, and for our internal analytics and reporting purposes.

We process your personal information for purposes based on legitimate business interests, the fulfillment of our contract with you, compliance with our legal obligations, and your consent. We use the information we collect or receive to:

Provide and manage the human resources consulting services you request, including conducting aptitude assessments, skills gap analysis, designing training programs, offering career coaching, supporting talent management strategies, leading leadership development workshops, administering psychometric testing, and implementing performance management systems.
Communicate with you, provide customer support, and respond to your inquiries.
Improve our online platform and services.
Analyze usage trends to improve your experience.
Comply with legal obligations and protect our rights.

We do not share or disclose your personal information to third parties except as described in this policy. We may share data with vendors, service providers, contractors, or agents who perform services for us or on our behalf, such as payment processing, data analysis, email delivery, hosting services, customer service, and marketing efforts. These parties are required to maintain the confidentiality and security of your personal information and are authorized to use it only as necessary to provide the services they perform for us. We may also disclose your information where legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process.

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure.

We retain your personal information only for as long as is necessary for the purposes set out in this privacy policy, unless a longer retention period is required or permitted by law.

You have certain rights regarding your personal information under data protection laws, including the right to request access to your personal data, request correction or erasure of your personal data, object to the processing of your personal data, request the restriction of processing your personal data, request the transfer of your personal data, and withdraw your consent at any time.

Our online platform may use cookies and similar tracking technologies to access or store information. Specific information about how we use such technologies and how you can refuse certain cookies is available within our site.

Our online platform may contain links to third-party websites that are not operated by us. We are not responsible for the content or privacy practices of these sites. We encourage you to review the privacy policies of any third-party sites you visit.

We may update this privacy policy from time to time. The updated version will be indicated by an updated date and the updated version will be effective as soon as it is accessible. We encourage you to review this privacy policy frequently to be informed of how we are protecting your information.

If you have questions or comments about this policy, you may contact Potentiel Conseil in writing at the following physical address: 57 Rue de la République, 3rd Floor, Lyon, Auvergne-Rhône-Alpes, 69002, France.